The Communication Workshop helps people improve their business and technical writing skills. Whether an individual needs a punctuation and grammar refresher or an entire department needs a customized onsite writing seminar or webinar, we are ready to help.
We offer one-on-one training, train-the-trainer programs, online webinars and editorial assistance in creating powerful letters, proposals, RFP's, style guides, and direct mail. See the FAQ for more information
We specialize in writing in the insurance field; we have presented successful writing workshops at government agencies, technology firms, manufacturers, and financial institutions.
Two of our books, The Elements of Business Writing and The Elements of Technical Writing, are used as a text at more than 300 organizations and have been translated into Japanese.
Dr. Gary Blake, Director of The Communication Workshop, has developed specialized writing seminars or webinars for claims, loss control, customer service, workers' compensation, and underwriting professionals at hundreds of organizations throughout the United States and Europe. These organizations include AIG Claims Services, Allstate, American Custom Insurance, American Reinsurance, Balboa Life and Casualty, Farm Bureau Insurance, Mutual of New York, Royal & SunAlliance, Oxford Health Plans, TIAA-CREF, and Westfield Companies.
With Robert W. Bly, Dr. Blake has written ten books, including:
- The Elements of Business Writing (Macmillan, 1992), a selection of the Fortune Book Club. Now in its 23rd printing, this book has 150,000 copies in print.
- Technical Writing: Structure, Standards, and Style (McGraw-Hill, 1982), a selection of the Engineer's Book Club.
- How to Promote Your Own Business (New American Library, 1983).
- The Elements of Technical Writing (Macmillan, 1993), a selection of the Writer's Digest Book Club.
- Quick Tips for Better Business Writing (McGraw-Hill, 1995).
Dr. Blake is a
frequent contributor to Claims, National Underwriter, Insurance
Advocate, Best's, Canadian Insurance, Claims Advisor and Professional
Click to view a recent article by Dr. Blake in Claims magazine.
Click to view a recent article by Dr. Blake in Claims Advisor magazine.
Click to view a recent article by Dr. Blake in Claims Journal magazine.
To read an archived copy of some past published articles, click on National Underwriter or Property and Casualty.com.
The Communication Workshop also publishes The Claims Writer's Catalog, a listing of reports, posters, books, and services dedicated to helping insurance professionals improve their writing. He has presented claims writing programs at PLRB as well as at the International Claims Association.
Dr. Blake holds a B.S. and an M.S. in Communications from the University of Wisconsin, as well as a doctorate from the City University of New York.